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AIRBRUSHES - Compressors->
ARTIST Materials: PAINTS, Paper, Brushes & Supplies->
BAND, FRET, COPING & SCROLL Saw Supplies->
BOOKS, DVD'S & Videos->
CANE, Rush, Reed, CHAIR Seat Weaving->
CARVING TOOLS, Saburr Burrs, Knives, Roughouts, Cut-Outs and Ac->
CLAY - Ceramic, Wax, Glazes & Sculpture->
Cut-outs
DUST Control
Engraving
EYES & FEET->
Finishes, Glues & Epoxies->
Furniture Polishes
GIFT CERTIFICATES
GOLD LEAF/GILDING Supplies->
HAND TOOLS: Woodworking->
Ice Carving Tools
Magnifiers:Opti-Visor, Coin Magnifiers, Stamp Magnifiers, Clip-O->
Model railroading scenery, Hobby supplies->
Polishing Equiment
Roughouts, Tupelo
SAFETY Supplies
SANDING,Files,Rasps & Scrapers->
SHARPENING: Strops, Diamonds, Polishing
test
WOOD, Domestic, Exotic Woods, EGGS->
Wood-Burning Supplies->
Work Positioner - Vises
z CANADA
Z-Japan
Z-Netherlands
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| Customer Comments |
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What our Customers are saying:
10-17-06
The work you did for us is beautiful.
Many thanks to you and Elaine for such a speedy and stunning job.
My best, Mim
10-21-06
Thank You So Much
Dear Greg,
What a great job you did on my chair. The cane color matches my others so perfectly, I can't tell which is which. We're very grateful for the job you did.
Sincerely, Mariette
11-10-06
Dear Greg,
Enclosed please find my check for ---- to pay for shipment received. Many thanks for such a quick service.
Best Regards, Gunther
11-06
Greg,
Hey... thanks a lot for the great customer service and fast shipping, it's appreciated !
Matt
12-26-06
Thank you for processing this order so quickly-- I received it in time
to fill my stocking, which otherwise would have been quite bare.
Regards,
Steve
12-26-06
Hi Greg
Thank you for your fast response.
Dave at Flexcut was well prepped and took care of it.
I will call him back when the part comes and he will walk me through it.
Thanks again
John
1-25-07
Greg,
Thank you for sending [ 8 oz. of Gesso ]. I mailed you a check for $ 8.15.... Thanks again for your trust.
Ted
2-7-07
Thank you very much! I have had such a difficult time finding this ruler for our small community newspaper. It is a pleasure to finally find a company that allows me to order such a small number. And your personal update on the status of my order is greatly appreciated!
Thanks so much!
Valerie
2-07
Greg,
I received my Medea Airbrush Cleaner today.
Thank you for the excellent transaction and thank you for covering
the shipping. I've only found one or two other online shops that
have taken customer service to that level and it's very much
appreciated. I've added your store to my "Top On-Line Stores" list.
Thanks & take care,
Frank
12-19-06
Subject: ups p/u
John, Did ups pick up the hand piece yet?
Thanks, GREG
Hi Greg
Yes they picked it up last Friday.
The new one works great.
Thank you john
4-16-07
Quasar Lighting system
Hi: Got the light and it is an excellent system. However
by sending it UPS and not USPS they charged me a
brokerage fee of $17.10 plus tax. I import lead soldiers
from the US and UK all the time and use regular mail
service for exactly this reason. UPS always charges a
ridiculous rate for handling the parcel and makes it cost
almost double. I paid you US$33.02 for the product and
paid those idiots CDN $21.51! Just wanted to let you know.
Thanks
Rick
Re: Rick, I credited the $17.10 handling fee to you. I was
going by what UPS told me. I will set up with the USPS on
the next order and get it correct.
Thanks,
GREG
greg, that was not necessary, man of your word.
Thanks again
5-29-07
Thanks for the update, I appreciate the service and a great website.
Dan
5-07
One bit received today. You ship fast - thank you.
Thanks, Gilbert
5-22-07
Hi Greg,
Last week, May 17 we ordered the Colwood Detailer and four
pens. Order Number: 1643.
We received the order, it's great and very prompt. But
there was no Manual or information about the Detailer or
the pens, or any warranty information. Shouldn't there be a
manual with it? We are beginners with this system and feel
we need this information.
I tried to look up the information on the internet, but
did not locate any manual.
I look forward to hearing from you.
Thank you,
Kathy
Reply:Sorry, will send out today. I forgot to put the sheets in the box.
Thanks GREG
6-4-07
Dear Greg,
I was hoping I would have the knife by now. I thought
you were shipping it to me. I paid you on my credit card
May 22. It was going to be a birthday gift for a friend but
now it looks like I won't have it for him in time for his
birthday :(
Thank you Greg,
Reply: Bruce, I apologize for the mix up. We have a great number
of customers who p/u at the store. I double checked and
your order is checked off as "pick up at store". Also you
charge card is not charged until we ship or item is picked
up. I can ship by UPS today. I also sent a e-mail to you on
the next day, copy of e-mail---(You have checked off
shipping as P/U at store. Your knife is in stock and ready
for P.U.
Thanks GREG )
Again, sorry for the mix up.
I will pick up the cost of shipping for the mix up.
Thanks, GREG
6-4-07
I appreciate the help. It was my mistake.
Please ship it as soon as you can. - Bruce
6-5-07
I got the knife today. Thanks Greg - Bruce
6-07
I appreciate the
great service.
Jim
6-07
Thank you very much. Your prices are very competitive. and thanks
for the mandrel.
Somers
6-4-07
Hello look at the status of my order sorry but it is not delivered!
Dave
RE: Order status,
Dave "delivered" on our site means we have put the package in the hands of UPS. We sent an e-mail with the tracking number. Sorry for the misunderstanding.
Thanks GREG
6-14-07
Thanks Greg! I'll order the adaptor as you said. I
appreciate the great service. Jim
7-23-07
Thanks, Greg,
May we add what a pleasure it is to work with you. You are very patient and very thoughtful.
Brenda
8-1-07
Very happy with service on last order.
Ralland
8-15-07
Your kindness is appreciated.
Sincerely,
Ron F.
8-20-07
Greg..very considorate of you to call, thank you.
Richard B.
9-7-07
Thanks so much for your help with the large pupil eyes.
It isn't often that someone will take the time and
effort to get their customer the right part. I appreciate
it!
Wendy M.
10-31-07
My previous order of Sea Blue variegated leafing was so popular I need more. Please ship ASAP. I was also impressed with your company and the way my previous order was handled.
Thank You, Sandra
11-15-07
Thank you for all your help. I am buying these items with more confidence because of the help you gave me.
Scott, M
11-21-07
Your customer service is the best I have experienced in a long time. I will definitely consider your store first for any of my future purchases.
Scott, M
11-27-07
Thanks for the update and speedy service, my old model just burned up today.
Thanks again...........Ron
12-04-07
Greg,
Very delighted with your courteous service.
Louis B.
12-10-07
Thanks for the information and personal attention to detail, I really appreciate it.
Shane B.
1-2-08
Thanks. We have received the wood burner and it works great. I made a wooden pen holder for on top that will also hold 5 tips to be out and ready when needed. I will next make a wooden carrying box that my wife will wood burn a design on both sides.
I'll send you a picture when we get it done.
Thanks, Jim
1-8-08
Thanks for your prompt and great service. I did not get to use the dust collector yet as I am in the middle of painting my latest carving, but I'm looking froward to trying it soon.
Rich
1-11-08
Thanks Greg. Its sure nice to deal with an honest company in today's world.
Thanks again...........Bob
1-12-08
Thanks for your prompt reply. Looking forward to doing business
with you.
Sincerely, Paul
1-13-08
Hi Greg,
quick note to say "THANK-YOU" for getting the quickwood to me in time for my class!!
Phenomenal service!!
While I have found other businesses have forgotten customer service. ...you put your customers needs as your #1 priority; which for me makes me a return customer :-)
I'll be giving you a call Monday to see if I can have a couple cases of the quickwood shipped to an address where I will be doing my next class.
thanks again, Peggy
1-15-08
I am putting you at the top of my list for any future items that I may need.
Thank you......Bob
1-15-08
Received my shipment today as promised. Cannot believe the quick service!!!!! Thank you.
Greg
1-23-08
Hi Greg,
Thanks for the update. I look forward to it's arrival, and appreciate your following through.
Lawrence
1-29-08
Hi Greg! Send the Saburr!!!
Thanks for the fast service - Tom
2-16-08
Greg just to thank you for sending the sk 329 I was missing. I got it in the mail on Saturday. It is always enjoyable doing business with you and thanks for sharing your knowledge with your customers.
Howard D.
4-7-08
Greg,
I received the cleaner on Saturday.
Thanks a lot.
Love your stuff.
Thanks
Cat
4-23-08
Greg
Thank you very, very much!
Will be in touch for ordering books soon.
Thanks again
Dickie
4-29-08
Hi Greg (and all there) my Paasche 200T has arrived safe and sound in rainy
England. Thank you for the wonderful service, I love you!!!!
Regards
Lorna
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